Refund / Returns

Last updated: January 2026.

At iDrivefy Store we work to ensure that our customers are fully satisfied with their purchases.
If you are not completely satisfied with your order, we offer a clear and simple refund policy.

1. Eligibility for refunds

You may be eligible for a refund if:

• The product arrives damaged or defective.
• The product does not match the description or images on the website.
• You received the wrong item.

To be eligible, you must request a refund within 30 days of delivery .

2. Non-refundable items

We do not offer refunds for:

• Used or worn products.
• Items on sale, clearance or promotion.
• Gift cards.
• Customized or made-to-measure products.

3. How to request a refund

To request a refund, follow these steps:

1. Contact our support team at info@idrivefy.com within 30 days of receiving your order.

2. Include your order number and a brief description of the problem.

3. If applicable, please send a photo of the damaged or defective product.

Once we receive your request, we will review it and respond within 7 business days .

4. Refund Process

If your application is approved:

• We will process the refund to the original payment method.
• Please note that it may take 5 to 10 business days for the refund to appear in your account, depending on your bank or payment provider.

5. Shipping costs

Shipping costs are non-refundable.
If the return is due to an error on the part of iDrivefy (e.g., wrong or damaged item), we will cover the return shipping costs.

6. Changes / Exchanges

If you wish to exchange an item, please contact us.
Changes are subject to inventory availability.

7. Return Instructions

If your item is eligible for return, please use the original packaging and request the return shipping address via info@idrivefy.com

iDrivefy Store
15805 Biscayne Blvd
Aventura, FL — United States

The product must be unused , with original tags and in the same condition as when it was received.

8. Changes to this policy

We may update this Refund Policy from time to time.
Any changes will be posted on our website.
We recommend checking it periodically.

9. Contact

If you have questions or need assistance with a refund, you can contact us:

📧 info@idrivefy.com
📍 iDrivefy — Aventura, FL — United States