Refund Policy

Last updated: May, 2025.

At iDrivefy Store, we strive to ensure that our customers are fully satisfied with their purchases. If you are not completely satisfied with your order, we offer a straightforward refund policy.

1. Eligibility for Refunds

You may be eligible for a refund if:

• The product is damaged or defective.

• The product is not as described or differs from the image on our website.

• You received the wrong item in your order.

To be eligible for a refund, you must request it within 30 days from the date of delivery.

2. Non-Refundable Items

We do not offer refunds for:

• Products that have been worn or used.

• Sale or clearance items.

• Gift cards.

• Personalized or custom-made products.

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team at info@idrivefy.com within 30 days of receiving your order.

2. Provide your order number and a brief description of the issue.

3. If applicable, send a photo of the damaged or defective product.

Once we receive your request, we will review it and get back to you within 07 business days.

4. Refund Process

If your return is approved:

• We will process your refund to the original payment method.

• Please note that it may take 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.

5. Shipping Fees

Shipping fees are non-refundable. If your return is due to an error on our part (e.g., wrong item, damage), we will cover the return shipping costs.

6. Exchanges

If you would like to exchange an item, please contact us. Exchanges are subject to product availability.

7. Return Instructions

If your item is eligible for a return, please use the original packaging and request the delivery address by email - info@idrivefy.com

Idrivefy Store
[12 Christian St, London E1 1PA - United Kingdom]

Please ensure the item is unused, with original tags, and in the same condition as received.

8. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on our website. Please check periodically for updates.

9. Contact Us

If you have any questions or need assistance with your refund, feel free to contact us:

📧 info@idrivefy.com
📍 Idrivefy – London, United Kingdom